Imagine. No switching between the contact software, an email program, random notepad scribbles in a file or a premises-bound telephone system. Take a call, make notes, send that email quote out or appointment confirmation SMS – all from the same window. And all that information available for your co-workers from wherever they are.
One login. You’ll be calling and answering clients, processing emails, sending reminder SMS’s and access to the customer’s contact data with one login in your web browser. All previous interactions with the customer appear on a timeline and a ticket-pool shows what’s pending or urgent.