It is of utmost importance for small businesses to create a solid contact channel with suppliers, partners, prospects and customers. The combination of emails and text messages can be too much for a small team to manage as most of the small businesses are opting cloud based PBX phone system. This has proven to be more scalable and cost-efficient as the telephony infrastructure alone has become a lot less important. Here are some ways VoIP systems and a cloud based PBX phone system can support your company if you are a small business looking to move to cloud-based telephony:
An IT Team Isn’t Needed
You remove the need to provide an on-site IT team when you subscribe to a cloud-based phone system. This ensures that you don’t need an entire IT team to support your phone lines. From hosting to updates and maintenance, tiggadesk can take care of everything, so you don’t need to spend your precious time in hiring technical contractors to monitor your system.
A Cloud based virtual phone system allows full functionality of the phone system anywhere, as long as you have the internet. For small and medium companies with teams in multiple places, this is extremely useful. You can check and set user settings and browse through the call activity of your business, regardless of your location. You and your team can even have access to the system even from their tablets and smartphones. In real time, remote team members will communicate by sending and receiving text messages, making and scheduling conference calls, and handling all their phone settings.
Smaller businesses are always on the lookout for ways to cut operating expenses. Usually, conventional telephony, not to mention in a lock-in era, would entail upfront investment, confine its users to a geographical location and incurs daily maintenance expenses. On the other hand, hosted VoIP solutions allow you to pay-as-you-go, based on your real need for the service. In addition, the lack of physical hardware would save you maintenance and upgrade expenses because it is hosted in the cloud. For example, for its customers, tiggadesk hosts, retains, and updates all of the PBX technology. This makes the telephone system a more cost-effective and flexible alternative than conventional landlines.
Advantage to Small Businesses
This easy and cost-effective cloud-based telephony enables small companies to achieve higher and quicker results than those using conventional systems. Employees spend less time handling calls on different media, such as the deskphone and their mobile, and have more time doing tasks of added value. The cloud based office phone system helps small businesses to concentrate on improving revenue and spent more time on looking after customers. Since the cloud-based telephone system is easy and reliable, there is no need to spend a great deal of time learning the ropes. It also does not take a great deal of time and effort to conserve it. Cloud telephony provides greater versatility, greater power, and lower overall operating costs, which is good news for small companies.