Network and platform status

Before reaching out to the emergency team, please check:

  • whether there are any known issues in your region;
  • your system has been working normally before and this is not a first time setup;
  • your internet is working properly, and
  • your local settings are correctly configured and not recently changed (firewalls, local network switch settings).

Planned upgrades, maintenance and identified issues

Title Affected regions Affected modules Expected duration Status Date
Improving Spam Identification United Kingdom Email 15 minutes Returned to normal 15/06/21 16:51
System Reboot Aus/NZ SMSInbound telephonyOutbound telephonyPlatformTelephony 15 minutes Returned to normal 15/06/21 16:15

Checked your local situation and the above listing? To report a network or platform issue:

  1. Administrators, supervisors or fully managed workstations:
    • Please report them by using the bug / issue button at the lower left hand side in the portal.
    • Call your local/regional support number as found on the support pages
    • Use the live chat function (blue button at the right bottom side)
  2. Semi-managed workstations
    • Call your local/regional support number as found on the support pages
    • Use the live chat function (blue button at the right bottom side)
crm for small business
support ticket system
cloud business phone
cloud pbx
help desk software
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