Starting a new business means lots of preparation. The legal red tape, deciding how you’re going to do the bookkeeping, renting an office or shop, keeping track of your customers: there are lots of things to consider.
No matter whether your new start-up business is an online specialised web shop, a more generic drop shipping business or a traditional ‘brick and mortar’ venture: the last thing you want is to miss an opportunity or a chance to have a top-notch reputation. Therefore, make it easy for your customers to contact you and make sure you respond consistently. It will help you building a solid reputation, create a strong trustworthy impression of your business and customer loyalty.
Tiggadesk is your communication assistant that is always available for your customers. It consists of a cloud telephone system, email and ticketing tool, and it automatically registers every call, query or webform enquiry.
Having multiple ‘communication channels’ in one login saves you time switching between programs (for instance when a customer called you and send an email), but moreover, it parses automatically every event in the customer’s personal file.