helpdesk and customer care

Tiggadesk makes looking after your customers and managing your team much easier. The central ticketing system monitors, organises and prioritises the incoming and ongoing communication. The base monthly fee for the platform, includes 1 admin and 2 workstations is AU$ 39.95* per calendar month. Additional workstations AU$ 8.99* per calendar month. For a quick quote based on the workstations you need, click here.

  • Standardised ticket makes processing emails and calls easy
  • Standardised ticket decreases team training time
  • Shared access to customer history shortens handling
  • Event timeline shows all customer interactions
  • Decreased customer irritation and improved customer experience
  • Clear progress and status of tickets
  • Create a 24/7 caller self help phone menu
  • Text customers with built-in SMS module
  • Speed up email answering with customisable templates
  • Configurable 2 level customer service / helpdesk
  • Skill based email and call routing
  • Automatic Outbound Calling mechanism
  • Keyword search in ticket notes for analytic purposes
  • Ticket based data export & reports
crm for small business
support ticket system
cloud business phone
cloud pbx
help desk software
orange half circle

Try us now

Tiggadesk is a truly unique cloud-based business phone system that has ticketing, email processing, texting and a crm natively built-in. It simplifies managing customers and managing your team, and saves you time and costs.

Upgrade your business now with the OneTeam trial package, fully functional and restriction free. Includes your own dedicated phone number, complete auto ticketing module, email-to ticket mailboxes, SMS module, a personalised IVR and a generous credit to spend whichever way you like.

Please select the number of workstations you need :

Monthly package fee

Price is excl. GST. The first month might differ if service(s) or items are added that attract a one-off setup fee or one-off charges, i.e. hardware items such as IP phones. Our packages can be canceled each calendar month, with no long-term commitment. Some promotions offer free Bonus Credits in your usage wallet/account. Please check the specific promotion for the details.