In a typical SME environment team, members play multiple roles. And in teams where every member has so many things to do, keeping track of incoming customer calls and emails is challenging. The recent need for remote working puts even more stress on SME’s. Sure, there are solutions to all these problems, but most of them are designed with big enterprises or corporations in mind and have a matching price tag.
What does it do?
Tiggadesk replaces your office desk phones with internet-based telephones. Instead of using personal mailboxes we bring the emails together in a centralised spot and make them easily shareable. Smart routing delivers calls or emails to the right team member. And the ticketing systems assists everyone in monitoring their deliverables, so that every customer gets a timely answer.
Tiggadesk has all the enterprise grade functionality that you need, without the unwanted complexity. At a much better price than other comparable platforms that combine these functions. Tiggadesk is built by an SME for SME’s, because we know where you’re coming from.
What do I need?
All you need is and internet connection, a pc or laptop and a headset.
Tiggadesk is pre-configured so you don’t have start setting it up from scratch. Our SME configuration saves valuable setup time and is tailor made at no extra cost, but still fully customisable if you want to make changes. Tiggadesk provides the ideal time saving starting point for every business wanting to give their customers the most effective service.