Tiggadesk replaces your current (mobile) phone with a capital city telephone number. You can add telephone numbers from other cities, 1300’s or overseas numbers to your tiggadesk. Give your customers the feeling that you’re a ‘local business’.
Your calls, emails, notes are brought together in a centralised spot. We create a ‘communication file’ for each customer that bundles their contact history. Files are easily shareable and accessible via one secure log-in. Taking and making calls is done via the web. The pre-configured phone system has a menu, waiting queue, message bank, email-boxes for automatic ticketing and progress monitoring, SMS sending module and much more. Speed up your work with custom templates to answer emails swiftly. Tickets ensure you can keep track and on top of everyone’s to-do list.
Get rid of those post-it notes and stop switching between a variety of programs. There’s plenty of other things to worry about.
All you need is and internet connection, a pc or laptop and a headset.
Our dedicated web shop/e-commerce solution is pre-configured, saving you valuable time. Fully customisable if you want to make changes.
Click start the trial, select how many people in your team answer customer calls and emails and we’ll do the rest. Activated in minutes and instantly usable. It’s beautifully simple. We know you’ll love it!