Tiggadesk combines a telephone, email, CRM and ticketing system into one cost & time saving platform. Get our platform including 1 admin and 2 workstations for AU$ 39.95* per calendar month. Additional workstations AU$ 8.99* per calendar month. For a quick quote based on the workstations you need, click here.
A recurring monthly fee based on number of workstations + usage on a pay-as-you-go basis. No lock-in contract, no long term commitment, no investments. Add or delete workstations at any time.
2 agent workstations, 1 admin login, dedicated telephone number, telephone lines, automatic IVR system, ticketing, send SMS module, 5 mail-to-ticket email boxes, contact CRM. Optional: a 1300/1800 number.
Tiggadesk is setup in minutes and instantly usable. Start today and get a generous bonus credit or use one of our cost saving bundles. It’s beautifully simple – we know you’ll love it!
More than 12 in the team?
Tiggadesk is 100% scalable. You can grow or reduce your team at any time. If you have a team bigger than 12, get in touch! We’re more than happy
to discuss the best value combination for your specific needs.
Predefined Base Packages
Based on the OneTeam package, we have pre-defined base packages. Packages that have the most common phone menu for your field or the most relevant type of agent workstation for your business preselected. Every package is customisable. Check out our Your Industry section.
Usage: Pay As You Go
Base Package: Additions
Included: All these features. Unbelievable value.
Included: a complete business telephone system with IVR. 100% Cloud based architecture, instant setup, immediately deployed and 100% scalable. Receive and make calls via your pc or laptop from where ever you are. Compatible with any SIP hardware desk phone if you like a more traditional phone on your desk. You can add phone numbers from all over the world, create that global impression and have agents work from any location in one system that follows the sun.
See all Telephone Features
Included: dedicated email boxes convert received emails automatically in tickets, that are processed via the ticketing system and accessible via the workflow. Create templates to get those standard emails out quickly and looking consistently.
See all Email Features
Included: an intelligent ticketing platform that registers every interaction with customers. Tickets show the history of calls, emails, sms, notes and actions taken. Get rid of those sticky notes or telephone scribbles. Create transparency and increase the efficiency and collaboration in your team. Is seamlessly integrated with the CRM base contacts and the email, telephony and SMS platforms.
See all Ticketing Features
Included: the SMS module makes instant communication such as confirmations, links to webpages or appointment reminders. Or: to remind your customers that it is time to buy that special item again. Create templates to speed up your work.
See all SMS Features
CRM base / contacts
Incuded: Your contacts list is the basis for the ticketing and reporting and contains the basic information of your customer, such as address, contact person(s), email address(es), phone number and so on. Or that the customer was part of a lead generating marketing campaign called “XYZ”. When adding, automatic address lookup and completion ensures standardised annotation, and includes geographic (longitude/lattitude) information. You can select and filter customers or leads and use them for automatic outbound calls, incoming calls and emails automatically associated with data.
See all CRM Features
Try us now
More than just an intelligent cloud based telephone system, tiggadesk is a single login, omni-channel communication solution. No matter what size your business, you have the same technology as the big enterprises, professional call & contact centres and support & sales desks on a pay-as-you-go basis.
Try and experience tiggadesk. You’ll get the OneTeam package, fully functional and restriction free. Including your own dedicated phone number, email-to ticket mailboxes, SMS module, a personalised IVR and a generous credit to spend whichever way you like.
Please select the number of workstations you need :
Monthly package fee