Videos, Guides & Tutorials

Select on the tab bar below to find video’s, user manuals & instruction guides and your softphone software downloads

New user tiggadesk? Need a ‘how-to’ guide to setup or install? Check out these videos.

Elementary tiggadesk basics

ticket management software
it ticket management software
Rookie Tutorials

New user? Familiarise yourself quickly with these short videos

rookie guide 1 picking up a call min
rookie guide 2 transferring a call min
sales crm software for small business

Setting up tiggadesk? How-to's.

Rookie Tutorials
How to Linphone setup min
Rookie Tutorials

Read online or download and print.

Manuals to make the maximum of your tiggadesk.


Tiggaphone setup guide

fanvil instruction download

Use Fanvil config file

Rookie Tutorials

Quick Reference Agent Guide

Rookie Tutorials

Linphone Instruction Guide

Rookie Tutorials

Agent Guide

Rookie Tutorials

All features Setup Guide

Transform your pc or laptop into a phone by using a software based phone.

Use our tiggaphone software to transform your laptop or pc into a phone! Tiggaphone is very easy to setup compared with other softphones. Please refer to our email for your personal SIP account settings. Note that this username/password combination is not the same as the credentials that you use to login to our portal.

After installing, make sure that the tiggaphone application keeps running to make and receive phone calls. If you are still using LinPhone, consider switching over to our propriety TiggaPhone!


Tiggaphone for Windows (64 bit OS)


Tiggaphone for MacOS

Rookie Tutorials

LinPhone for Windows (legacy)

Rookie Tutorials

LinPhone for Apple MacOS (legacy)

Form for WordPress: secure and automatic website Forms-to-Ticket

Download the .zip file and upload it into your WordPress site. Just like with the phone menu, your customers can select on the form the department they want their query to be delivered to.

After activating the plugin, use the key as provided in your administrator/supervisor login at the advanced settings tab. If you want to change the standard layout, you can adapt the form to your site using tokens and your site’s css.


WordPress Contact Form-to-ticket

support ticket system
crm for small business
cloud business phone
cloud pbx

Try us now

Tiggadesk is a truly unique cloud-based business phone system that has ticketing, email processing, texting and a crm natively built-in. It simplifies managing customers and managing your team, and saves you time and costs.

Upgrade your business now with the OneTeam trial package, fully functional and restriction free. Includes your own dedicated phone number, complete auto ticketing module, email-to ticket mailboxes, SMS module, a personalised IVR and a generous credit to spend whichever way you like.